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Lost Something on a Jeju Bus
- Call the Jeju 120 Mandeok Call Center: dial 120 from a Korean phone. Give the bus number, the stop and the time — they'll tell you which bus company to contact.
- Items are collected at the depot after the bus finishes its run, so the bus number and time matter more than anything else.
- Unclaimed items go to the police and then show up in the police lost-property database.
What to tell them
- Bus number (e.g. 111) and direction
- Where you got on and off, and roughly when
- What the item looks like — brand, colour, contents
- If you paid by transport card or bank card, the payment record can help confirm which bus you took.
Why you should call the 120 center first
Jeju's buses are run by several different companies, and each keeps its own lost items at its depot. The 120 Mandeok Call Center can look up the route and tell you which company to call. This also applies to airport limousine and express buses.
Need help in English or Chinese? Call 1330, the free 24-hour travel helpline, and ask them to call the company for you.
Find it with Jeju Live
Search live lost & found (Jeju) Request proxy pickup Not listed? Report it to usIf it isn't at the bus company
After a holding period, bus companies hand unclaimed items to the police. Phones, wallets and IDs may also be handed in by other passengers directly. Check Jeju Live's live lost & found search (police data for Jeju) a few days after you lost it, and again a week later.
Already left Jeju?
Bus companies don't usually ship items abroad. Jeju Live's proxy pickup can collect the item from the depot or police station and send it to you.
Real cases handled by Jeju Live
Jeju Live has handled 1 case like this since Jul 2026. Most recent:
- Jul 2026 · MLB cap — collected at Bus company, handed over in Jeju
What travelers say
From public posts and comments on Xiaohongshu (RedNote), translated from Chinese. Tap a thumbnail to see the original screenshot (personal details hidden).
I'm a student in Korea and went to Jeju with classmates over the Mid-Autumn holiday. I left my month-old Pocket 4 on a bus. The police found it after I reported it, but they couldn't post it, so I found 正敬 on Xiaohongshu to collect it. Great, very patient service! I thought there was no hope. The Korean police were patient and kind too — so happy to have my camera back.
I**🐟 · Korea · Oct 2026
Frequently asked questions
Is there one lost & found office for all Jeju buses?
No. Each bus company keeps its own items. The 120 call center can tell you which company runs your route.
I left something on the airport limousine bus.
Treat it like any other bus: give the route number, time and stops to the 120 call center. If you lost it inside the airport instead, contact Jeju Airport Lost & Found.
How long do bus companies keep lost items?
Only for a short time before passing them to the police. Call as soon as possible.