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Left Something in a Jeju Rental Car
- Call the rental company's branch where you returned the car — the number is on your rental agreement or booking voucher. Phone is faster than email.
- Jeju rental cars are returned at each company's own lot near the airport, so the item is with that company, not the airport.
- Booked through a site (Trip.com, Klook, DiscoverCars)? Its customer service can contact the company for you.
What to tell the rental company
- Your name and booking number
- The car's plate number and model, and when you returned it
- Where in the car — glove box, under the seats, door pocket, trunk — and what the item looks like
Call before the car is rented out again. Jeju cars turn around quickly in peak season.
Private car with a driver (charter)
If you hired a car with a driver, contact the driver or the agency that arranged it. Keep the driver's phone number or chat until the trip is over.
Find it with Jeju Live
Search live lost & found (Jeju) Request proxy pickup Not listed? Report it to usGetting it sent to you
Rental companies generally treat forgotten items as a courtesy and expect you to pay for shipping. If they won't ship abroad, Jeju Live proxy pickup can collect it from the company's lot and send it to you.
Frequently asked questions
Is there a central rental car lost & found at Jeju Airport?
No. Each company handles returns at its own lot, so contact the company you rented from.
The company says they found it. What next?
Ask them to hold it, then either collect it, ask them to ship it, or submit a Jeju Live proxy pickup request.