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Lost Phone in Jeju
- From another device, open your phone's find-my-device service, check the location and turn on Lost Mode with a contact number on the lock screen.
- Phones are the most commonly handed-in item. Check the taxi (Kakao T ride history), the venue, and the police lost-property database.
- Found it but already home? Jeju Live can collect it in Jeju and ship it to you.
1. Locate and lock it
- iPhone: icloud.com/find or the Find My app on another Apple device.
- Huawei: cloud.huawei.com → Find Device.
- Xiaomi: i.mi.com → Find Device.
- Other Android: google.com/android/find.
Turn on Lost Mode and show a contact number (a travel companion's phone or WeChat ID). Don't erase the phone yet — you'll lose the ability to track it.
2. Check where you last had it
- Taxi: Kakao T ride history → contact the driver. See our Jeju taxi guide.
- Restaurant, café, attraction: call the venue — the number is on Kakao Map or Naver Map.
- Airport, bus, hotel: see the related guides below.
- If the map shows it at a police box, go there or call 1330 for help talking to the police.
Find it with Jeju Live
Search live lost & found (Jeju) Request proxy pickup Not listed? Report it to us3. Search police lost property
Phones handed in to the police are registered with the brand and colour, often with a photo. Jeju Live's live search shows Jeju police lost property in English and Chinese — choose the phone category. Check daily for the first week.
Watch out for scams
Never send money in advance to someone who messages you claiming to have your phone, and never share your Apple ID or Huawei/Xiaomi account password or verification codes. Real finders and the police don't ask for these.
Real cases handled by Jeju Live
Jeju Live has handled 5 cases like this since Jul 2026. Most recent:
- Aug 2026 · Microphone — collected at Hotel, sent to Hefei City, Anhui Province
- Aug 2026 · Bag, camera, mobile phone — collected at Jeju Airport, handed over in Jeju
- Jul 2026 · Phone — collected at Eastern Police Station, sent to Incheon
- Jul 2026 · Phone — collected at Hotel, sent to Nanjing
- Jul 2026 · Smartphone — collected at Police Station, sent to Wenzhou
What travelers say
From public posts and comments on Xiaohongshu (RedNote), translated from Chinese. Tap a thumbnail to see the original screenshot (personal details hidden).
I lost my bag on May 31 with my phone, ID and bank cards inside. I'd already given up, but I couldn't let go of the photos and files on my phone. I asked 正敬 for help several times and it was finally found on June 8 — amazing, 9 days, and I got my phone back! Special thanks — so glad he's there!
l**y · Chongqing · Jun 2026
Thank you so much for collecting and posting my phone! Fast, reliable and super nice. Got my phone back — five stars!
z**o · Zhejiang · Jul 2026
Frequently asked questions
My phone is off. Can I still find it?
The last known location is often still shown. Keep Lost Mode on — it activates when the phone reconnects.
The police have my phone but I've left Korea.
Submit a Jeju Live proxy pickup request. We collect it from the police station with your authorization and ship it to you. Note that some carriers restrict shipping phones with lithium batteries.
Should I block my SIM?
If you use mobile payments or banking on the phone, contact your carrier to suspend the SIM, but keep Lost Mode on so you can still track the device.