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Left Something on a Jeju Flight
- Items left on board are the airline's responsibility. Report to the airline as soon as possible with your flight number, date and seat.
- Many airlines hand on-board items to the arrival airport. For flights that landed in Jeju, also call Jeju Airport Lost & Found: +82-64-797-2521.
- Airlines' reporting deadlines are short — often between 7 and 30 days.
What to have ready
- Airline, flight number and date
- Seat number (on your boarding pass or in the airline app)
- Where you left it — seat pocket, overhead bin, under the seat
- Description — brand, colour, phone lock-screen, anything written on it
By airline
- Jeju Air — has an online cabin lost-item service on its website (Customer service → cabin lost items).
- Asiana Airlines — items left on board are handed to the arrival airport; Asiana lists Jeju Airport Lost & Found (064-797-2521) for Jeju. It also has an online in-flight lost item lookup.
- Korean Air — contact Korean Air customer service with your flight details; for Jeju arrivals also check with Jeju Airport Lost & Found.
- Chinese and other foreign airlines — contact the airline's customer service or its counter at Jeju Airport. The airport desk can tell you which ground handler serves the airline.
Find it with Jeju Live
Search live lost & found (Jeju) Request proxy pickup Not listed? Report it to usAlready home?
If the airline or the airport has your item in Jeju but you've left Korea, you can ask about the airport's overseas delivery (via an express courier) or use Jeju Live proxy pickup, which can collect it in Jeju and send it on.
Frequently asked questions
Is it the airline or the airport that has my item?
On board: the airline (often passed to the arrival airport). In the terminal: the airport. If unsure, call Jeju Airport Lost & Found first with your flight number.
What about checked baggage that didn't arrive?
That's delayed or lost baggage, not lost property. Report it at the airline's baggage counter in the arrivals hall before you leave the airport.
Can Jeju Live collect items from an airline?
Yes, where the airline allows an authorized representative. Submit a proxy pickup request with your flight details.